Privacy Policy
Last updated: 14 June 2026
Your privacy matters to us. This policy describes what we collect, how we use it, and the choices and controls you have.
1. Introduction
This Privacy Policy explains how Vishwakarma Matrimonial, operated by KVAI Solutions, collects, uses, shares, and protects your personal information when you use our website and mobile app. We are committed to protecting your privacy and handling your data responsibly.
2. Information We Collect
Account information: name, gender, date of birth, mobile number, email address, and password.
Profile information you choose to provide: photos, community, education, occupation, income, location, family details, horoscope details, and partner preferences.
Verification data: selfies and documents submitted for identity or photo verification. These are used only to verify you and are not shown on your public profile.
Usage and device data: log data, device identifiers, and push notification tokens, used to operate, secure, and improve the Service.
3. How We Use Your Information
To create and manage your account, build your profile, and suggest compatible matches.
To enable communication and interest between members, process payments, provide verification, and send service and match notifications.
To maintain safety, prevent fraud and abuse, comply with legal obligations, and improve the Service.
4. What Other Members See
Your profile, including the photos you upload, is visible to other registered members in line with your privacy settings. Your contact details (mobile, email) are only revealed to premium members as part of their membership benefits.
Do not share sensitive personal or financial information with other members. We never ask for your password.
5. Sharing & Disclosure
We do not sell your personal data. We share data only with trusted service providers who help us operate the Service (such as our payment processor and notification/SMS providers), under appropriate confidentiality obligations.
We may disclose information where required by law, to enforce our terms, or to protect the rights, safety, and security of our members and the public.
6. Data Retention & Deletion
We retain your information for as long as your account is active. You can permanently delete your account at any time from Settings → Delete Account. On deletion, your profile and associated personal data are removed from our active systems, subject to any retention required by law (for example, transaction records).
7. Security
We use industry-standard safeguards including encryption in transit, hashed passwords, access controls, and audit logging. No method of transmission or storage is completely secure, but we work continuously to protect your data.
8. Your Rights
You can access and update your information from within the app, control your privacy settings, withdraw consent by deleting your account, and contact us with any privacy request at support@kvai.in.
9. Children
The Service is strictly for adults aged 18 and above. We do not knowingly collect information from anyone under 18.
10. Changes & Contact
We may update this Policy from time to time and will notify you of material changes. For any questions about this Privacy Policy or your data, contact us at support@kvai.in.